The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Variety!
“The hotel's restaurants offered an incredible array of cuisines; I particularly loved the Italian and Asian options, which exceeded my expectations.” view full review
Therapeutic Bliss!
“The spa experience was outstanding, with a highly skilled therapist whose techniques left me feeling rejuvenated and relaxed.” view full review
Fun Pool Vibes!
“The larger pool had a lively atmosphere with water aerobics and a DJ, making it a perfect spot for some fun and relaxation.” view full review
Family Fun!
“The kids’ pool area was fantastic, providing a safe and enjoyable space for my children while I soaked up the sun nearby.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Attentive staff
Good dining options
Poor initial room condition
Lackluster location
7.8/10
Very good
Rooms
7.8
Location
7.0
Service
8.7
Dining
7.8
Guest reviews
7.8/10
based on 6 reviews
8.9
8.9/10 based on 859 reviews
Glenn
United States,
April
2024
7.0/10
From start to finish, our experience at the hotel was amazing. The rooms were unpleasantly dirty when we arrived, and we've stayed at 3-star hotels that have been cleaner and better quality. Despite facing the pool where you could *technically* see about 3 inches of sea horizon over the opposing building, overall, it was a decent stay.
Rooms
6.0
The rooms were initially dirty but overall decent.
Service
9.0
The staff, especially Bojane from Kalamata, Despina in the main bar, Christina, and Nicolette in the champagne bar, were amazingly attentive and welcoming, catering to all our needs.
Location
5.0
The location is not the best on the island, and there is nothing around the hotel. However, the area has potential for improvement, and organizing boat trips to nearby islands could be a great addition.
Dining
7.0
The dining experience was mixed, with better options before breakfast than during dinner. Gluten-free dishes were available but limited during late hours.
Facilities
8.0
The facilities are well-managed with baby slides in the pool area and good dining options at the main and a la carte restaurants.
Attentive staff
Poor initial room condition
Rachel
United Kingdom,
April
2024
7.8/10
The hotel offers clean and spacious rooms overlooking the pool with a large balcony. The service is top-notch with friendly and attentive staff. While the location is peaceful and well-cared for, it might not be ideal for those seeking a vibrant area with lots to do. The dining experience, particularly the Italian buffet, had its ups and downs. Overall, the facilities are great, making for a comfortable stay.
Rooms
8.0
The rooms are nicely furnished, spacious, and were kept clean.
Service
9.0
The service was very friendly and attentive.
Location
7.0
The location is wonderful and clean, offering a peaceful atmosphere.
Dining
7.0
The Italian buffet was a highlight but slightly declined over time.
Facilities
8.0
The facilities provided a range of amenities for a comfortable stay.
Friendly staff
Limited dining
Chris
United Kingdom,
February
2024
8.0/10
My stay at the Laguna Hotel between July 10th and July 17th in room 420 was delightful. The room was spacious, comfortable, and always kept spotless by our lovely cleaner. Fresh towels and drinks were a lovely touch each day. The location was beautiful and peaceful, with easy access to a main resort for shopping and entertainment. The dining experience offered a good variety of Greek and international dishes, although some parents needed to supervise their unruly children better in the buffet area.
Rooms
9.0
The room was big, comfortable, and spotlessly clean with great amenities.
Service
7.0
The staff, mostly university students earning extra money, were friendly and helpful. However, the reception staff seemed a bit serious and lacked in explanations, making us figure things out on our own.
Location
8.0
The hotel's location was beautiful, quiet, and immaculately maintained. Easy access to a main resort for additional amenities.
Dining
8.0
The dining experience was pretty good, offering a wonderful range of dishes each night. Some parents needed to supervise their children better in the buffet restaurant.
Facilities
8.0
The hotel's facilities were convenient and well-maintained, offering everything needed for a comfortable stay.
John
United States,
December
2023
8.4/10
My stay at Mitsis Blue Domes in Kos was a bit of a letdown, but luckily, we were relocated to the Mitsis Laguna in Crete, which turned out to be a delightful surprise. The change of island worked out well for us, and we were more than happy with the shift. While the Mitsis Blue Domes disappointed us, Mitsis Laguna in Crete exceeded our expectations, making our holiday memorable.
Rooms
7.0
The room looked somewhat tired in places, but it was adequately spacious. It was large but felt a bit sparse, located in a quiet area of the hotel.
Service
9.0
The service at Mitsis Laguna in Crete was amazing. The reception was a little less impressive, but overall, the staff was very friendly and helpful. Special thanks to Mina, her husband Speros, Eldina, Peggy Flegka, and Yannis, the barman, for making our stay great.
Location
8.0
The location of Mitsis Laguna in Crete is something to love, being on the island in the lagoon. However, finding the hotel at night proved challenging with no indicators on the national road.
Dining
9.0
The dining experience at Mitsis Laguna in Crete was excellent. There was a good selection for all meals, including a late-night dinner option. The brunch, served as table service in the a la carte, was a standout feature.
Facilities
9.0
The facilities at Mitsis Laguna in Crete were top-notch, offering services like room service, car hire, dry cleaning, and more. The hotel provided everything we needed for a comfortable and enjoyable stay.
Hank
United States,
November
2023
8.2/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and a picturesque view overlooking the sea. The staff was attentive, especially Kostas, Michali, and Manos, under the leadership of Antonios. The location is beautiful, offering daily sunsets, although a bit isolated for shopping and nightlife. The dining options were varied with tasty choices, and the facilities were well-maintained, making for a relaxing experience.
Rooms
8.0
The rooms were comfortable and well-insulated, providing a peaceful atmosphere. The split layout with a double bedroom and a twin room was convenient.
Service
9.0
The staff, including university students like Kostas, Michali, and Manos, were attentive and accommodating. Special thanks to Antonios for leading the team effectively.
Location
7.0
The location was beautiful, with stunning sunsets and friendly reception staff providing helpful tips on exploring Crete. However, it was a bit secluded from other amenities.
Dining
8.0
The dining options were varied and of high quality, especially the breakfast buffet. The packed lunch service was a nice touch.
Facilities
9.0
The facilities were well-kept and offered everything needed for a comfortable stay.
Kenneth
United Kingdom,
April
2023
8.2/10
My stay at the hotel was truly delightful. The rooms were fantastic with double doors opening out poolside, providing a lovely private patio with chairs and loungers. The view over the moat and other rooms added to the charm, especially being close to the pools and water slides. However, the location may not be ideal for those seeking nearby shopping or nightlife options.
Rooms
9.0
The rooms were excellent and very spacious, offering a great view over the moat and easy access to pools and kids' facilities.
Service
9.0
The service was exceptional, with staff going above and beyond to make our stay special. From personalized offers to prompt responses to requests, the team truly made us feel welcome.
Location
7.0
The hotel's location is ideal for those looking to enjoy the facilities on-site, but may require a cab for exploring shopping or nightlife options. The proximity to the kids club and pools was convenient.
Dining
8.0
Dining at the hotel was a pleasant experience with a varied menu that changed daily. The buffet restaurant offered a good selection of local specialties, catering to different tastes.
Facilities
8.0
The hotel offered a range of facilities catering to different needs, from dining areas to pool amenities. The variety and quality were noteworthy.